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Privacy Policy

A LEGAL DISCLAIMER

Flux Real FZ-LLP and its affiliates ("Flux Real," "we," "us," or "our") are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://fluxreal.com/ (the "Site"), and use our services.

We are committed to processing your data in compliance with the EU General Data Protection Regulation (GDPR). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

INFORMATION WE COLLECT

We collect information about you in a variety of ways. The information we may collect on the Site includes:
 

a) Personal Data You Provide to Us We collect personally identifiable information that you voluntarily provide to us when you:

  • Fill out a Contact Form: This includes your name, email address, phone number (optional), and any other information you provide in your message (such as project-related details).

  • Subscribe to our Newsletter: This includes your email address.
     

b) Data Collected Automatically When you access the Site, we may automatically collect certain anonymized information about your device and browsing activity to help us improve our website, such as:

  • Cookies and Analytics: We may use cookies and third-party analytics tools (like Google Analytics) to collect anonymized usage data. This may include your IP address, browser type, operating system, access times, and the pages you have viewed. You can control the use of cookies at the individual browser level.

HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To Provide Our Services: To respond to your inquiries, process project requests, and communicate with you.

  • For Marketing and Communication: To send you our newsletter and other updates, which you can opt out of at any time by clicking "unsubscribe" in the email.

  • To Improve Our Website: We use anonymized analytics to understand how users interact with our Site so we can improve its functionality and user experience.

  • For Legal and Security Purposes: To comply with legal obligations and to protect the security and integrity of our Site.

DATA SHARING AND DISCLOSURE

We do not sell, trade, or rent your personal data to third parties. We may share information we have collected about you in certain situations:
 

  • By Law or to Protect Rights: If we are required to do so by law, subpoena, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or the safety of others.

  • Third-Party Service Providers: We may share your data with third-party vendors, consultants, and other service providers who perform services for us (such as website hosting, data analysis, or CRM), but they are only permitted to use your information to perform these services on our behalf.

YOUR DATA RIGHTS UNDER GDPR

 

As we comply with GDPR, you have the following rights regarding your personal data:
 

  • The Right to Access: You have the right to request copies of your personal data that we hold.

  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

  • The Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.

  • The Right to Withdraw Consent: Where we are processing your data based on your consent (e.g., for the newsletter), you have the right to withdraw that consent at any time.

  • The Right to Lodge a Complaint: You have the right to file a complaint with your local data protection authority if you believe our processing of your personal data violates data protection laws.

DATA STORAGE AND RETENTION

Your data is securely stored on servers compliant with EU data laws.

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain inquiry and project data for a maximum of 12 months after our last contact, unless otherwise required by a specific project agreement or by law.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised "Effective Date" at the top of this page. We encourage you to review this page periodically to stay informed about our privacy practices.

CONTACT US

 

If you have any questions or comments about this Privacy Policy, please contact us at:
 

Email: connect@fluxreal.com
 

Our Offices:

  • Frankfurt: Im Kammerdorf 4, 60386 Frankfurt am Main

  • Dubai: Suite 604, City Avenue Building, Opposite Deira City Center, Port Saeed Road, Dubai, UAE P.O 30976

  • Mumbai: 56, Ceasars Road, Amboli, Andheri West, Mumbai 400058

  • Chennai: 8A, Amman Koil Street, Mehta Nagar, Chennai 600 029

  • Coimbatore: No. 126 , W Sambandam Rd, R.S. Puram, Coimbatore, Tamil Nadu 641002

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